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BCGSoft: Privacy Statement

  1. Personal Information.
    In some circumstances, BCGSoft may request personal information from you, like your name, email address. Your response to these inquiries is voluntary. BCGSoft uses this information for business purposes, such as informing you about product releases or other events that can assist you in your business or order processing. When a user purchases an item from our site, some or all of the following personal information is collected and stored in a secure encrypted database:
    • Customer's name
    • Customer's email addresses
    • Company
    • Address
    • Phone
    • Fax
    • Purchase date
    • Licenses number
    • Amount paid
    • Payment method (wire transfer to our bank account or using one of our resellers)
    • Order ID
    The personal data above is used for the following purposes only:
    • To process orders
    • Communicate with you about order status
    • Inform you about product releases and subscription status
    • Internal research such as sales statistics
    If you choose payment method differ from wire transfer, we don't pass any personal information except a total amount to our resellers.

    If you wish to receive your personal information stored in our databases, please send request to our Sales Department (sales@bcgsoft.com) and we'll provide you with the required XML file within one business day.

    If you wish to remove all your personal information from all our databases, please send request to our Sales Department (sales@bcgsoft.com) and we'll delete your personal data within one business day and notify you about this.

    For the security reason, you've to send the requests above from your original (used in the purchasing process) email address.
     
  2. Security of personal information.
    BCGSoft uses a shared hosting solution for customer relationship management. All personal data is stored in encrypted format in data center located in the USA. This data center is having SSAE 16, SOC II Type II certification which is audited every year. All personal data entered by user and/or viewed on the site are protected by 256-bit SSL encryption. Only authorized employees may access the customer’s personal information. In the event of a data breach, BCGSoft will inform all customers about this incident.
     
  3. Forum.
    If you’re using our Forum, please be aware that any information you submit there is public and can be read and collected by any other forum visitors (both registered users and forum guests). If you wish to delete your personal information such as name or signature from our Forum, please send request to our Sales Department (sales@bcgsoft.com) and we'll delete your personal data within one business day and notify you about this.
     
  4. Domain information and statistics.
    BCGSoft automatically collects information about visitors and site activities. The information is stored on an aggregate basis and used to improve its Web-based and business offerings.
     
  5. Disclosure to third parties.
    Any information collected from you will not be sold, rented or disclosed in any way to any third parties. In some circumstances, we may ask your permission to use your personal information for business purposes.
     
  6. Contacting You.
    Sometimes we send you email messages in order to inform you about new products, available updates to existing products or other information you may find valuable for your business. You can decide not to receive emails from us and unsubscribe from our mailing list. However, unsubscribing process is not immediate. We may also contact you for administrative purposes despite the fact that you unsubscribed from the mailing list.
     
  7. Cookies and Other Tracking Technologies.
    Some of our web pages utilize cookies and other tracking technologies. Tracking technologies may record information such as Internet domain, host names, Internet protocol (IP) addresses. All information recorded by cookies or tracking technologies is used to improve our Web site and in administrative purposes only.
     
  8. Consent.
    By using this Web site, you consent to the terms of our Online Privacy Policy. If you do not agree to our Privacy Policy, please stop using this site.

BCGSoft reserves the right to change, modify or update this statement at any time without notice. Please, direct any questions regarding Privacy Statement to info@bcgsoft.com.